Shipping Policy

  • Items will ship with one week if they are not in stock or within 3-5 business days if in stock. The shop will have a notification indicating any away status that affects shipping times.
  • Shipping is calculated by weight and sent to you through the least expensive method. Shipping is not refunded if fabric is returned.

Return Policy

  • Standard colors (includes color of the month) – may be returned and the customer is responsible for shipping. We understand there may be discrepancies in your screen and ours and understand if a color isn’t just right. Fabric must be unwashed and uncut, returned in its sent-to-you condition.
  • Custom colors – custom colors may be exchanged only. This will be discussed during any communications regarding custom color development.

Need help?

Contact us at info@sps-staging.kjongsys.com for questions related to refunds and returns.